Baklava
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Baklava as a Gift: The Sweet Gesture That Elevates Any Occasion
Baklava as a gift delights on any occasion: Find out why a gift box impresses and how daily fresh, handmade baklava arrives nationwide in Germany.
Frequently asked questions
How long does the baklava stay fresh?
In the closed metal tin, stored cool and dry, the baklava stays fresh for up to 20 days. Once opened, it is ideally eaten within 5â7 days so it stays crisp.
How long does delivery take?
Within Germany usually 2â4 working days with DHL standard shipping or about 1â2 working days with DHL Express; abroad about 2â4 working days. Orders placed on Saturday or Sunday are shipped on Monday so the baklava does not spend the weekend in transit.
How much does shipping within Germany cost?
DHL standard shipping costs âŹ4.99 and is free on orders of âŹ60 or more (goods value after discounts). DHL Express costs âŹ16.90. Some products ship free regardless of order value â this is stated on the product page. The exact shipping cost is shown at checkout before you complete your order.
Can I have baklava sent as a gift to another address?
Yes. Enter the recipient's address at checkout and add a personal greeting message in the cart.
What ingredients does the baklava contain?
The basic ingredients are butter, flour, nuts (pistachios or walnuts depending on the variety), sugar and syrup. The baklava is made without gelatine, alcohol or artificial flavourings. The allergens of each variety are listed on the respective product page.
How can I contact customer service?
By email to info@back-lava.mom or via the contact form; replies usually come within 24 hours. For questions about an order, please include your order number and the email address used for the order. Business customers can also reach the team via WhatsApp through the Baklava for businesses page.
Fresh from Hamburg: fast delivery with DHL
Your order is baked fresh by hand and shipped with DHL, carefully packed so everything arrives in perfect condition. Ordered on a weekday before 3 pm? We dispatch the same day.
Customer Service
We offer first-class customer service, specifically designed to comprehensively address all of our customers' needs and concerns. Our goal is to guarantee a consistently positive customer experience and ensure you are completely satisfied with every aspect of our service. Rely on us for support that not only meets but exceeds your expectations.
Recommend to others
If you are satisfied with our shop and the products we offer, we would be delighted if you would recommend us. Every recommendation helps us reach even more customers and continuously improve our service. Your support is crucial for us to further optimize our offerings and respond even better to our customers' needs. Share your positive experience and contribute to our growth!
Secure payment: Your data is protected with us
Enjoy a safe shopping experience in our store, as we guarantee secure and protected payments through the use of the latest SSL encryption technology. With every purchase, you can rest assured that your personal information is always protected. Your safety and trust are of utmost importance to us, which is why we only use the latest technologies to guarantee you maximum security. Shop with confidence, knowing your transactions are secure with us.